FAQ BLUEHYPPO & BLUEHYPPO KIDZ CLUB

Q1: What is BlueHyppo.com?
Q2: Type of BlueHyppo membership?
Q3: How much is BlueHyppo Kidz Club membership fee?
Q4: Suitable age to be a BlueHyppo Kidz Club member?
Q5. What are the benefits of being a BlueHyppo Kidz Club member?
Q6: Is there any minimum subscription period?
Q7: What is the minimum requirement to access Bluehyppo?
Q8: Who should I contact if I have any problem?
Q9: How To…
a. How to register and become a FREE BlueHyppo member?
b. How to subscribe to BlueHyppo Kidz Club?
c. How to Login?
d. How to create My Homepage?
e. How to edit My Homepage?
f. How to view Subscription History?
g. How to view Transaction History?
h. How to edit My Profile?
i. How to change my Password?
j. How to retrieve forgot Password?
k. How to change my Avatar?
l. How to play Games?
Where to apply
Terms & Conditions

_______________________________________________________________

Q1: What is BlueHyppo.com?
Answer:
www.bluehyppo.com is A kidz – centric lifestyle portal that emphasis on e-learning and engaging online activities for 12 years and below – featuring Past Exam Paper, Online Exam, Discover Facts, HyppReport, HyppGames & HyppZone.

Q2: Type of BlueHyppo membership?
Answer:      

Type of Membership

Remarks

FREE

Limited access

PAID
(BlueHyppo Kidz Club)

Unlimited access
Online & Offline activities

Q3: How much is BlueHyppo Kidz Club membership fee?
Answer:

Type of Membership

Pricing

a. BlueHyppo Kidz Club
(Streamyx Special Package)

RM 10 X 12 month (RM120 / year) – Selfcare

b. BlueHyppo Kidz Club
(Normal Package)

RM150 /year – Micropayment Credit Card

Q4: Suitable age to be a BlueHyppo Kidz Club member?
Answer:

  1. Kids age 12 years old and below.
  2. UPSR students.

Q5. What are the benefits of being a BlueHyppo Kidz Club member?
Answer:

  • Score UPSR
  • Online Exam
  • My report card
  • Games
  • Did you know
  • Fun zone

Q6: Is there any minimum subscription period?
Answer:
Yes. The minimum subscription period is 12 months.

Q7: What is the minimum requirement to access Bluehyppo?
Answer:

  1. Operating System: WINDOWS
  2. Internet Explorer  5.5 above
  3. Windows Media Player 9.0 above

 Q8: Who should I contact if I have any problem?
Answer:

  1. Email to: enquires@tmnet.com.my
  2. Call 100 to make report

Q9: HOW TO…

  1. How to register and become a FREE BlueHyppo member?
    1. go to www.bluehyppo.com
    2. click on Login/Be A Member
    3. click Register Now link below the Login box
    4. key in your Profile Information
    5. click Sign Up Now button
    6. Congratulations Page appears. An activation link sent to your email.
    7. check your email and please activate your registration by clicking the link given.
  1. How to subscribe to BlueHyppo Kidz Club?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Add Subscription link
    5. Select Package > click Next
    6. Select Payment > Payment via Credit Card or Streamyx Bill
    7. If payment made via Credit Card > Confirm Payment > click YES > fill in details in TM Net MicroPayment page
    8. If payment made via Streamyx Bill > Confirm Payment > Choose Option 1 or 2 > click Submit
    9. Confirmation > successful payment page displayed
  1. How to Login?
    1. go to www.bluehyppo.com
    2. key in your email address & password at the sidebar login
    3. click Login Now button
  1. How to create My Homepage?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. My Homepage link appear under your Avatar
    4. your Homepage name is your-nickname.hyppkidz.com

* Activation of My Homepage may take up to 48 hours upon successful subscription.

  1. How to edit My Homepage?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. Click Edit My Homepage link appear under your Avatar.
    4. Enter your domain and password

* example: domain: nickname.hyppkidz.com, password: your membership password

  1. How to view Subscription History?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Subscription History link
  1. How to view Transaction History?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Transaction History link
  1. How to edit My Profile?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Edit Profile button
  1. How to change my Password?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Change Password button

* Changing your Password may result to unable to edit your Homepage for up to 48 hours

  1. How to retrieve my forgotten Password?
    1. go to www.bluehyppo.com
    2. click on Forgot Password? Link at the sidebar login
    3. key in your Email address and Birthday > click Submit
    4. your new Password sent to your Email address.
  1. How to change my Avatar?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Avatar link
  1. How to play Games?
      Go to Games link/button on the Menu Bar

WHERE TO APPLY

Where To Apply

System

Customer

Online Registration

Bluehyppo.com
-MCMB Selfcare
-TM Net MicroPayment

Streamyx
Non-Streamyx

TERMS & CONDITIONS

  1. All subscription/payment must be made with parent or guardian’s approval/consent.
  2. The minimum subscription period for BlueHyppo Kidz Club is 12 months.
  3. Activation of My Homepage may take up to 48 hours upon successful subscription.
  4. Changing your Password may result to unable to edit your Homepage for up to 48 hours.
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