FAQ BLUEHYPPO & BLUEHYPPO KIDZ CLUB

Q1: What is BlueHyppo.com?
Q2: Type of BlueHyppo membership?
Q3: How much is BlueHyppo Kidz Club membership fee?
Q4: Suitable age to be a BlueHyppo Kidz Club member?
Q5. What are the benefits of being a BlueHyppo Kidz Club member?
Q6: Is there any minimum subscription period?
Q7: What is the minimum requirement to access Bluehyppo?
Q8: Who should I contact if I have any problem?
Q9: How To…
a. How to register and become a FREE BlueHyppo member?
b. How to subscribe to BlueHyppo Kidz Club?
c. How to Login?
d. How to create My Homepage?
e. How to edit My Homepage?
f. How to view Subscription History?
g. How to view Transaction History?
h. How to edit My Profile?
i. How to change my Password?
j. How to retrieve forgot Password?
k. How to change my Avatar?
l. How to access Online Learning Program?
m. How to read Online Magazines?
n. How to read Online Comics?
o. How to view latest Movies & Trailers?
p. How to view latest News?
q. How to watch Kidz TV?
r. How to play Games?
s. How to view the Weekly Special?
t. How to participate in Contests?
u. How to collect Points?
v. How to view my Points collected?
Where to apply
Terms & Conditions

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Q1: What is BlueHyppo.com?
Answer:
www.bluehyppo.com is Malaysia 1st Kids Portal which its content includes Study Room for online learning, Kidz TV – featuring Upin Ipin, Danial and more to come, Games, Personal Homepage/Blog , Movies, Online Magazines & Comics, targeted to kids below 12 years old.

Q2: Type of BlueHyppo membership?
Answer:      

Type of Membership

Remarks

FREE

Limited access

PAID
(BlueHyppo Kidz Club)

Unlimited access
Online & Offline activities

Q3: How much is BlueHyppo Kidz Club membership fee?
Answer:

Type of Membership

Pricing

a. BlueHyppo Kidz Club
(Streamyx Special Package)

RM 10 X 12 month (RM120 / year) – Selfcare

b. BlueHyppo Kidz Club
(Normal Package)

RM150 /year – Micropayment Credit Card

Q4: Suitable age to be a BlueHyppo Kidz Club member?
Answer:

  1. Kids age 12 years old and below.
  2. UPSR students.

Q5. What are the benefits of being a BlueHyppo Kidz Club member?
Answer:

Features / Channel

Free Members

Kidz Club Members

Kids TV – Video of promo & activities.

School– B-Smart Online learning & assessment package for UPSR level.

Limited Access

Full Access

Game – Free online games, deluxe games.

Mags & Comics – Online magazines & comics.

Kidz Blog – Weekly Updates.

Rewards – Mileage point redemption program.

Contest – Collections of all contests available across channels.

My Homepage/Blog - Website Creator & Blog.

UPSR Seminar/Workshop

Normal Price

50% discounted fee

Discount vouchers – at participated outlet

Battle Of The Brains – Online UPSR exams nationwide.

Premium Bluehyppo Merchandise – Kidz Club T-Shirt, soft toys, stationeries.

*only available for subscription during On Ground Events

Q6: Is there any minimum subscription period?
Answer:
Yes. The minimum subscription period is 12 months.

Q7: What is the minimum requirement to access Bluehyppo?
Answer:

  1. Operating System: WINDOWS
  2. Internet Explorer  5.5 above
  3. Windows Media Player 9.0 above

 Q8: Who should I contact if I have any problem?
Answer:

  1. Email to: webmaster@bluehyppo.com.my
  2. Call 100 to make report

Q9: HOW TO…

  1. How to register and become a FREE BlueHyppo member?
    1. go to www.bluehyppo.com
    2. click on Login/Be A Member
    3. click Register Now link below the Login box
    4. key in your Profile Information
    5. click Sign Up Now button
    6. Congratulations Page appears. An activation link sent to your email.
    7. check your email and please activate your registration by clicking the link given.
  1. How to subscribe to BlueHyppo Kidz Club?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Add Subscription link
    5. Select Package > click Next
    6. Select Payment > Payment via Credit Card or Streamyx Bill
    7. If payment made via Credit Card > Confirm Payment > click YES > fill in details in TM Net MicroPayment page
    8. If payment made via Streamyx Bill > Confirm Payment > Choose Option 1 or 2 > click Submit
    9. Confirmation > successful payment page displayed
  1. How to Login?
    1. go to www.bluehyppo.com
    2. click on Login/Be A Member
    3. key in your email address & password
    4. click Login Now button
  1. How to create My Homepage?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. My Homepage link appear under your Avatar
    4. your Homepage name is your-nickname.hyppkidz.com

* Activation of My Homepage may take up to 48 hours upon successful subscription.

  1. How to edit My Homepage?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. Click Edit My Homepage link appear under your Avatar.
    4. Enter your domain and password

* example: domain: nickname.hyppkidz.com, password: your membership password

  1. How to view Subscription History?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Subscription History link
  1. How to view Transaction History?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Transaction History link
  1. How to edit My Profile?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Edit Profile button
  1. How to change my Password?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Change Password button

* Changing your Password may result to unable to edit your Homepage for up to 48 hours

  1. How to retrieve forgot Password?
    1. go to www.bluehyppo.com
    2. click Login/Be A Member
    3. click on Forgot Password? link
    4. key in your Email address and Birthday > click Submit
    5. your new Password sent to your Email address.
  1. How to change my Avatar?
    1. 1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click Avatar link
  1. How to access Online Learning Program?
    1. go to Study Room link/button on the Menu Bar
    2. you have to be a BlueHyppo Kidz Club member to be able to view all the contents in this Channel
  1. How to read Online Magazines?
    1. go to  Mags & Comics link/button on the Menu Bar
    2. you have to be a BlueHyppo Kidz Club member to be able to view all the Online Magazines
    3. Please enable your Internet Explorer ActiveX control, cookies and plug-in setting. For more information please refer to user guide. http://ebrowse.bluehyppo.com/ebrowse_userguide.asp

  2. How to read Online Comics?
      3. go to Mags & Comics link/button on the Menu Bar
  1. How to view latest Movies & Trailers?
      2. go to Movies link/button on the Menu Bar
  1. How to view latest News?
      2. go to News4u link/button on the Menu Bar
  1. How to watch Kidz TV?
      2. go to Kidz TV link/button on the Menu Bar
  1. How to play Games?
      2. go to Games link/button on the Menu Bar
  1. How to view the Weekly Special?
      2. go to Weekly Special link/button on the Menu Bar
  1. How to participate in Contests?
    1. go to Contest link/button on the Menu Bar
    2. you have to be a BlueHyppo Kidz Club member to be able to participate in the Online Contest
  1. How to collect Points?
    1. you have to be a BlueHyppo Kidz Club member to be able to collect Points
    2. Points are given based on:
      - Login
      - Birthday
      - Selected online activities
  1. How to view my Points collected?
    1. go to www.bluehyppo.com
    2. login to BlueHyppo
    3. click on My Account link
    4. click My Points link

WHERE TO APPLY

Where To Apply

System

Customer

Online Registration

Bluehyppo.com
-MCMB Selfcare
-TM Net MicroPayment

Streamyx
Non-Streamyx

TERMS & CONDITIONS

  1. All subscription/payment must be made with parent or guardian’s approval/consent.
  2. The minimum subscription period for BlueHyppo Kidz Club is 12 months.
  3. Activation of My Homepage may take up to 48 hours upon successful subscription.
  4. Changing your Password may result to unable to edit your Homepage for up to 48 hours.
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